Privacy Policy

1. Introduction

Beyond AutonomousX ("Beyond AutonomousX", "we", "us", or "our") respects the privacy of every individual who uses our services or purchases goods from us. This Privacy Policy outlines the information we may collect and how we may use that information.

By using our website beyondautonomousx.ca (the "Site"), submitting a form, making a purchase, or otherwise providing us with personal information, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information about you directly from you, from third parties, and automatically through your use of our Site and services. Personal information is data that can identify you, or data that we can relate to you.

2.1 Account & Contact Information

• Contact form data – name, email address, phone number, subject, and message content when you use our Contact Us page.
• Dealer application data – name, email, phone, company name, location, and business details when you apply to become a dealer.
• Training inquiries – additional details you provide when inquiring about training programs or certifications.

2.2 Purchase & Payment Information

• Order information – when you add items to your cart or place an order for parts and accessories, we collect product selections, quantities, and order preferences.
• Shipping information – delivery address and contact details for order fulfillment.
• Payment details – payment information is processed securely through third-party payment processors; we do not store complete credit card numbers on our servers.

2.3 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Device type, operating system, and screen resolution
• Pages visited, time spent, click patterns, and referring URLs
• Shopping cart activity and product browsing behavior

We may use tools such as Vercel Analytics and similar services to understand how visitors interact with the Site and to improve performance and user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Maintain your shopping cart contents between sessions
• Understand how you use our Site to improve functionality
• Provide personalized content and recommendations
• Analyze Site traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may affect certain features of the Site, including shopping cart functionality.

4. How We Use Your Information

We use personal information for the following purposes:

• To process and fulfill orders for XAG drone parts and accessories.
• To respond to your questions, requests, and support inquiries.
• To review and follow up on dealer applications and partnership opportunities.
• To provide information about XAG products, training programs, and services.
• To send order confirmations, shipping updates, and transactional communications.
• To operate, maintain, and improve the Site and our services.
• To personalize your experience and provide relevant product recommendations.
• To detect, prevent, and respond to fraud, security risks, and technical issues.
• To comply with legal obligations and enforce our rights and agreements.

5. Legal Basis and Consent

Where applicable privacy laws require a legal basis for processing, we generally rely on:

• Consent – when you submit a form, make a purchase, or opt-in to communications.
• Contractual necessity – to fulfill orders and provide requested services.
• Legitimate interests – in operating and improving our business, communicating with customers, and promoting our products.
• Legal compliance – to meet regulatory requirements.

You may withdraw your consent at any time by contacting us or by following unsubscribe instructions in communications we send.

6. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers – hosting providers, analytics platforms, payment processors, shipping carriers, and customer relationship tools who process data on our behalf.
• Authorized dealers and partners – where needed to respond to your inquiry, provide local support, or coordinate training and sales opportunities.
• XAG and affiliated companies – for product support, warranty services, and to improve products and services.
• Professional advisors – legal or accounting professionals where necessary for our business operations.
• Legal and regulatory authorities – where required to comply with laws, regulations, court orders, or to protect our rights, property, or safety.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For purchase records, we retain information as required for tax, accounting, and warranty purposes. You may request deletion of your personal information by contacting us.

8. International Transfers

Our website infrastructure and some of our service providers may be located outside of your province or country, including in the United States and other jurisdictions. As a result, your personal information may be transferred to and processed in locations with different data protection laws than those in your home jurisdiction.

We take reasonable steps to protect personal information when it is transferred, including by working with reputable service providers and using appropriate contractual safeguards where required.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict certain types of processing.
• Request portability of your data in a structured format.
• Withdraw consent where processing is based on consent.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request.

10. Data Security

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

11. Third-Party Services and Links

The Site may contain links to third-party websites or services, including XAG, dealers, mapping providers, payment processors, or ecommerce platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

The Site is intended for business and professional users in the agricultural sector and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us at:

Beyond AutonomousX
Email: support@beyondax.ca
Toronto, Ontario, Canada